Privacy Policy

• Controller: Georgi Karchev
• Trading name: KarchX
• Website: https://www.karchx.com
• Contact email: georgikarchev5@gmail.com

2.1. Data you provide directly:

• First and last name;
• Email address;
• Phone number (optional);
• Information about your project/business shared via inquiry or consultation;
• Access credentials (domain, hosting, social profiles) — only when necessary for service delivery.

2.2. Data collected automatically:

• IP address and browser type;
• Pages visited and time spent;
• Device information (mobile/desktop, OS);
• Cookies and similar technologies (see Cookie Policy).

• To respond to inquiries and send quotes;
• To deliver agreed services (web development, content, automations);
• To send important information related to your project;
• To improve our Site and Services;
• To comply with legal obligations;
• For marketing only with your explicit consent.

• Contract performance — processing necessary to deliver the service;
• Legitimate interest — site analytics and improvement, fraud prevention;
• Consent — marketing communications and optional cookies;
• Legal obligation — when required by law.

We do not sell your personal data. We may share data only with:

• Hosting and infrastructure providers — for Site operation;
• Analytics tools (e.g. Google Analytics) — with anonymized traffic data;
• Payment operators — when processing payments; they have their own privacy policies;
• Competent authorities — when required by law.

Some tools (Google, Meta, etc.) may process data outside the EU. In such cases we rely on Standard Contractual Clauses approved by the European Commission or adequacy decisions.

• Inquiry data without a concluded contract: up to 12 months;
• Data related to a completed contract: up to 5 years (accounting obligations);
• Data with marketing consent: until consent is withdrawn;
• Analytics/cookie data: as per the Cookie Policy.

You have the right to:

• Access — obtain a copy of the data we process about you;
• Rectification — request correction of inaccurate data;
• Erasure — the "right to be forgotten" where grounds exist;
• Restriction — restrict processing during a dispute;
• Portability — receive data in a machine-readable format;
• Withdraw consent — at any time, without affecting previous lawful processing;
• Lodge a complaint — with the Commission for Personal Data Protection (www.cpdp.bg).

To exercise your rights, contact us at georgikarchev5@gmail.com. We will respond within 30 days.

We use cookies and similar technologies. See our Cookie Policy for details.

We apply technical and organizational measures to protect your data (HTTPS encryption, restricted access, secure storage). In the event of a data breach, we will notify you in accordance with applicable law.

We reserve the right to update this policy. For significant changes, we will post a visible notice on the Site. The "Last updated" date reflects the current version.

• Email: georgikarchev5@gmail.com
• Website: https://www.karchx.com